To check for updates, go to File > Office Account and click on the Update Options.Ĭheck and update Outlook to the latest available version and then restart the system. Outdated Outlook clients can also lead to certain issues, such as greyed-out Work Offline settings. One of them should work.īut if the account has been removed from the mailbox server, there’s not much you can do other than get in touch with the administrator or service provider.
If you recently changed the password, try the old and new passwords for login. However, if the page loads but you can’t log in, check your login credentials.
If it still doesn’t work, contact your administrator. In such a case, you should wait and try again later. If the page doesn’t load, the server is probably under maintenance. Open your web browser to access the email account and check if you can access it. In such a case, you should first verify that your system is connected to the internet and firewall or antivirus is not blocking the Outlook processes. Sometimes, mailbox servers go offline due to maintenance or failure. Thus, ensure that you have an active network connection and the system is not offline. Network issues may also prevent Outlook users from switching off the Work Offline mode or getting back to online mode. Otherwise, Outlook may not activate or allow you to use it. You may renew the license or buy a new license to activate your Outlook and access all features, including Work Offline.Īlso, make sure the email account is linked with Microsoft and the license is bought using the same account. It may happen that your subscription has expired and you need to renew it to continue using the Outlook email client. Activate OutlookĬheck that you are using an activated Outlook copy. Read more, How to Switch from Working Offline to Working Online in Outlook? Solutions to Resolve Work Offline Greyed Out Problem in Outlook 1.
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